Cisco Vulnerability Discovered in Webex Teams

Last week, Lane Thomas, Senior Security Researcher at Tripwire posted that a critical vulnerability had been discovered Cisco‘s Webex platform. His post was short and precise and is included below. “This is an interesting vulnerability. I wouldn’t necessarily consider it earth-shattering, however, organisations might want to patch this quickly. Why? Because this vulnerability will be leveraged by malicious insiders (insider…

Dropbox and Zoom Announce New Strategic Partnership

A leader in modern enterprise video communications solutions, Zoom, recently announced the decision to form a new strategic alliance with collaboration platform Dropbox. Zoom is well-known throughout the world for its highly-accessible cloud-based platform for audio conferencing, video, collaboration, chat, and webinar tools. The first stage of its partnership with Dropbox – a leading file sharing solution, involves the creation…

Consumers May Have a Soft Spot for Bots According to Genesys Survey

Genesys, a leader in communication solutions responsible for powering more than 25 billion customer experiences each year, recently published a new study into customer experience and chatbots. The UK-based poll spoke to 1,000 adults over the age of 18 and discovered that most customers don’t consider bots to be a major source of their service frustrations. When asked what they…